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Call Center Phone Systems

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What is a Call Center Phone System?

A Call Center Phone System is a requirement for large customer service and sales departments who need to organize inbound or outbound calls. PhoneGuys can integrate your Call Center Phone System with all your needed features at a price well within your budget. Our Call Center solutions provide powerful metrics that allow you to track important data so you can make important decisions for your business.

Do I Need a Call Center Phone System?

Call Centers are Departments that handle a large amount of inbound or outbound calls for a business. A Call Center Phone System improves customer satisfaction by managing multiple calls at one time. So whether you do sales, customer service or tech support you can rely on our Call Center Solutions to perform so you can your focus on your business.

Call Center Solutions

VICIdial Call Center Solution

Premise-Based Call Center Solution

  • Agent reports
  • Time reports
  • Inbound reports
  • Outbound reports
  • Inbound IVR reports
  • Campaign status reports
  • Agent time detail
  • Time clock reports

Digium Call Center Solution

Premise or Hosted Call Center Solution

  • Call Center
  • Contact Center
  • Customer Service
  • Technical Support
  • Call Reporting Alerts

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